Download e-book for iPad: Continuity Management: Preserving Corporate Knowledge And by Hamilton Beazley, Jeremiah Boenisch, David Harden

By Hamilton Beazley, Jeremiah Boenisch, David Harden

ISBN-10: 0471219061

ISBN-13: 9780471219064

ISBN-10: 0471262374

ISBN-13: 9780471262374

"How am i able to preserve wisdom from strolling out the door whilst staff leave?"This urgent query is insightfully responded during this landmark publication. Operational wisdom hasn't ever been extra serious to organizational luck. wisdom loss from downsizing, drawing close baby-boomer retirements, and excessive activity turnover have created an information continuity problem that poses an unparalleled hazard to organizational productiveness and gains. according to wide examine, Continuity administration solves this significant challenge of data loss for managers at any organizational point via describing an efficient process for retaining wisdom continuity among worker generations. innovative in its impact, yet evolutionary in its perform, continuity administration is fueling a brand new wisdom revolution. This publication is set that revolution-and how one can lead it.

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The value of an Knowledge as a Capital Asset 35 employee’s operational knowledge also includes the cost of an employee’s own investments in its creation. For example: ■ ■ The value of all the investments that an employee has made on his or her own time to increase job competency, including the time and money invested in reading books, taking courses, participating in professional societies, and conferring with individuals in social settings unconnected to the company. This outside investment becomes an inside investment when its fruits are applied on the job and result in new procedures, insights, and innovations that enhance productivity.

In the Information Age, on the other hand, intellectual labor based on knowledge is the source of economic growth and the ability to perform such labor the key to employment. Knowledge, therefore, is no longer primarily the means to accomplish work; it has become the work itself. Executives, managers, service professionals and providers, technicians, sales and marketing experts, those who provide administrative support, and other knowledge workers all acquire and disseminate knowledge, which is the basic currency of their jobs.

In the process, they convert the explicit knowledge to tacit knowledge. Because tacit knowledge is critical to employee performance—whether “tacit-born” or “tacitized” from explicit knowledge—some means of converting it into explicit knowledge must be devised so that it can be transferred to successor Knowledge as a Capital Asset 27 employees. The process itself requires that employees (1) first identify the tacit knowledge that is significant, then translate it into words that are meaningful to others, and (2) identify the explicit knowledge that has been tacitized.

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Continuity Management: Preserving Corporate Knowledge And Productivity When Employees Leave by Hamilton Beazley, Jeremiah Boenisch, David Harden

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