By Juliet Koprowska
Sturdy communique abilities are on the center of powerful social paintings perform. This Third Edition allows scholars to enhance a versatile and responsive method of speaking with the main susceptible humans in society. development at the luck of the former ebook, Juliet Koprowska appears to be like intimately in any respect ways to verbal exchange, paying specific cognizance to youngsters, adults and households. The emphasis of this publication isn't really on any specific 'right approach' to speak, yet extra the power of the coed to be pro-active and acutely aware in numerous occasions.
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Extra resources for Communication and interpersonal skills in social work
The relevance of psychological and physiological perspectives to understanding individual and social development and functioning. 5 The nature of social work practice The nature and characteristics of skills associated with effective practice, both direct and indirect, with a range of service users and in a variety of settings. 4 Intervention and evaluation Build and sustain purposeful relationships with people and organisations in community-based, and inter-professional contexts. 6 Communication skills Use both verbal and non-verbal cues to guide interpretation.
Secondary, social emotions also serve to shape and maintain relationships with other humans. In emotional states, brain and body work in concert to ensure survival. Colour drains from the face in fear as part of the redirection of blood to the arteries in the legs to make running away possible. 50–2). Universal emotions also have communicative survival value in a different way: an angry face may frighten off an attacker without a fight; a fearful face warns others of potential danger. So patterns of physiological change also communicate our state to others (Darwin, 1998).
Chapter 2 considers clients’ views on social work. 34 11041 Chap 3 25/6/08 12:38 Page 35 Chapter 3 The human face of social work: emotional communication A C H I E V I N G A S O C I A L W O R K D E G R E E This chapter will begin to help you to meet the following National Occupational Standards: Key Role 1: Prepare for, and work with individuals, families, carers, groups and communities to assess their needs and circumstances. l Prepare for social work contact and involvement. l Work with individuals, families, carers, groups and communities to help them make informed decisions.
Communication and interpersonal skills in social work by Juliet Koprowska